Chromebooks are commonly very reliable, but from time to fourth dimension you may experience a state of affairs where the laptop is totally unresponsive. If that happens, hither are a few things you tin can do to get things upwardly and running one time more.

1. Use Chrome Job Manager

If your Chromebook is not entirely frozen, but has become incredibly dull, then there could be an issue with an app using up too much of the CPU and memory resources. In this example you tin can try using the Chrome Task Director to close down that particular app to see if it clears the trouble.

To do this, press and concur down the Shift and Escape keys, which will open up the Chrome Task Manager. This is like the Windows version, in that information technology displays all the active tasks, along with how much CPU and RAM they are using.

How to fix a frozen Chromebook: Task Manager

Look to see if i is hogging all the power, as this could bespeak that it'due south got caught in a loop or merely gone a bit rogue. If and then, click on it then select the End Procedure option at the bottom of the list. Hopefully, your Chromebook should at present regain its usual speed.

One important affair to annotation: You volition see an app called Browser that features prominently in Chrome Chore Manager. Don't close this, as it'southward the operating arrangement itself rather than simply Chrome, hence the reason it's using upwardly and so much of the resources available.

two. Disconnect external drives & accessories

A second option for Chromebooks that are running slowly is to disconnect any external hard drives, USB drives or other peripherals it has fastened. Information technology's possible that there is some kind of conflict or routine that's gone incorrect, which might be fixed by unplugging the attached accessory. If you have multiple devices attached, attempt removing them i at a time to see if ane is causing the problem.

3. Reboot a frozen Chromebook

If yous take no way of interacting with the software, either through the mouse cursor or keyboard, and so the first thing you'll want to try is something called a difficult reboot. While this may audio like giving the errant device a swift kicking to see if that helps, and alleviate your frustration at the same time, it's actually something a little less violent.

Merely hold down the Power button until the device shuts downwards. Then, press the Power button over again to reboot the Chromebook. With whatsoever luck, this will accept cleared the problem.

4. Difficult reset a frozen Chromebook

Should you become no joy from the methods higher up, some other thing to try is a hard reset. This is different from a hard reboot in that information technology restarts the hardware at a lower level. Because of this, Google warns that users may find they lose files stored in the Downloads folder. So just go along if that'southward adequate.

To hard reset a Chromebook, power it downwardly using the method outlined higher up. So press and hold the Refresh key (the one that looks like a round arrow) and tap the Ability key. Keep belongings down the Refresh key until your Chromebook powers upward. If all goes well, this should become your device back into a full working social club.

If you still go along getting errors, freezes and slow-downs, then y'all might desire to wipe the Chromebook and kickoff over again. For this nuclear method, see how to reset a Chromebook.

In the lamentable instance that everything proves in vain, you can ever check our all-time Chromebook chart to come across the models we recommend as a replacement or best upkeep laptop if you fancy life with a Microsoft season.